Privacy Policy

Last updated: September 6, 2025

Overview

This Privacy Policy explains how Vinchy Company Inc. ("Vinchy", "we", "us", or "our") collects, uses, and shares personal information when you use FileToWeb.com (the "Service"). By using the Service, you agree to the practices described in this policy.

Information We Collect

• Account information: name, email address, password (stored as a hash), and profile details.
• Billing information: payment method details handled by our payment processor and limited billing metadata we receive (e.g., plan, status, invoices).
• Usage data and logs: device and browser data, IP address, pages viewed, feature usage, and diagnostic logs.
• Content: files, data, or other materials you upload to the Service.
• Support communications: any information you provide when you contact us.
• Cookies and similar technologies: used as described in our Cookie Policy.

How We Use Information

• Provide, maintain, and improve the Service.
• Create and manage Accounts and authenticate users.
• Process subscriptions, payments, and invoices.
• Monitor usage, performance, and security.
• Communicate with you about updates, support, and billing.
• Comply with legal obligations and enforce our Terms.

How We Share Information

We may share information with:

• Service providers that help us run the Service (hosting, analytics, payment processing, communications, support).
• Legal and compliance parties when required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or asset sale.

Data Storage and Security

We store data using reputable cloud infrastructure and apply technical and organizational measures designed to protect it, such as encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also opt out of marketing communications at any time.

To exercise your rights, contact us at support@filetoweb.com. We may need to verify your identity before processing your request.

Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and/or by email or in-app notice.

Contact Us

If you have questions about this Privacy Policy, contact us at support@filetoweb.com or by mail at Vinchy Company Inc., 3601 12th ave W, Seattle, Washington, 98119.